Privacy Policy

Handling of Personal Information

This section explains our privacy policy and other personal information-related matters.

Scope (of a document)

The JapanWellness Privacy Policy (the “Policy”) describes what information Grande Corporation (the “Company”) collects and how it is used, shared, and disclosed. This Policy applies to all JapanWellness brands, products, websites and services that do not have a separate privacy policy or are linked to this Policy (“our Services”). All information we handle is governed by this Policy in effect at the time the information is handled.

Changes to this Policy

We may change and revise this Policy from time to time. If we make material changes to this Policy, we will notify you by posting them on our Services or by taking other action required by applicable law, and will indicate when the changes become effective. Unless otherwise defined in this Policy, terms used in this Policy shall have the same meanings as in our Terms of Service.

1. Information provided by the user or obtained with the user’s permission

Information about users: We may collect information about user demographics and interests in order to understand what kind of content users are interested in.

Survey Information: We may contact you to invite you to participate in surveys conducted by us. If you participate in such surveys, you may be asked to provide certain information, including personal information.

Device Information: We and our affiliated third parties may automatically collect information about the device you use to access our Services. This information may include your Internet Protocol (IP) address, device-specific advertising identifiers (Google Advertising ID or Apple Advertising ID) or other device identifiers, cookie information, device name, operating system, country code, app version, and other user configuration information.

Behavioral Data: We automatically collect certain data about your activities on our Services. This includes information about how you use our services, such as the pages, content, or features you view, the times you use those pages, content, or features, the hyperlinks you click from content displayed on our services, and referrer information. This includes information about how you use our services.

3.Information from external partners

Information from External Partners: We may receive information about users from our partners, such as media companies, advertisers, and data providers. Our partners may provide us with information about your activities, attributes, and interests outside of our services, including information about your device, device identifiers, your location, the websites and advertisements you use, your browsing patterns, and how you use our partners’ services. and demographics and interests outside of our services, including information about how you use our partners’ services.

Purpose of use of acquired information

Our main purpose for handling information is to provide users with quality information. We handle user information for a variety of business purposes, including

To provide services and information
To measure performance and conduct surveys
For customer support
To provide advertising
For administrative or legal purposes

1. To provide services and information. This includes handling user information for the following purposes

To fulfill contracts with users
To customize and provide content in accordance with the interests of users inferred from the data we have acquired.　1. to manage user information

2.To measure performance and conduct surveys. This includes handling user information for the following purposes

To measure usage of our services, such as interest and time spent on our services

To pursue our legitimate interests, including research and development (including marketing research), network and information security, and fraud prevention

To improve our products and services

To develop new products and services

To perform certain analyses. We may create de-identified statistical information, such as de-identified demographic information, de-identified location information, information about the computers and terminals from which users access our services, and other analytical information.

3.For customer support. This includes handling user information for the following purposes

To respond to questions, comments, or other requests from users
To investigate and respond to requests for user and technical support
To communicate with users regarding their behavior on our services and changes to the Terms of Use

4.To provide advertising. This includes handling user information for the following purposes

To provide personalized advertising to users. We and our partners may provide personalized advertising to the extent permitted by applicable law.
To match a user’s browsing history on different websites, devices, or apps by performing cross-device tracking. For example, we may attempt to match a user’s browsing history on their mobile device with their browsing history on their tablet device. To do this, our partners may share data such as user behavior patterns, location information, and device identifiers to match information about browsers or devices that the same user may be using.

5.For administrative or legal purposes

To ensure quality control and safety
To confirm the identity of a person in order to respond to a specific request or demand.
To conduct audits
To prevent and report prohibited or potentially illegal activities
To fulfill the contract in order to comply with our legal obligations. For example, we may disclose user information to certain judicial or governmental authorities with respect to certain claims or disputes related to the use of our services.

We may share the information we collect from you in the following situations

When shared with partners regarding advertising
When sharing with media partners
When sharing information with service providers
with the consent of the user or at the user’s request
When shared with affiliated companies
When legally required
In relation to business succession, etc.

1.When shared with partners regarding advertising

In order to provide personalized advertisements that match the interests of users within our services, we may provide information collected about users to ad-serving companies, ad agencies, and other partners related to our advertising (“Advertising Partners”). We may also provide the information we collect about you to Advertising Partners for the purpose of measuring the effectiveness of advertisements distributed within our Services and the effectiveness of our advertisements distributed by Advertising Partners on other services. The information we provide to our advertising partners is limited to information that cannot be used to identify users by itself, such as hashed email addresses. However, our advertising partners Google, Meta, and Amazon may use the information provided by us in conjunction with their own personal information for the purpose of delivering personalized advertising tailored to the interests of users. In this case, Google, Meta, and Amazon will treat the matched information as personal information in accordance with their own standards.

When you use our Services, these advertising partners may obtain information about your behavior and your device (e.g., your IP address, device identifier, pages visited, location, and time of day). Our advertising partners may use such information (and similar information collected from other services) to deliver personalized advertisements to users when they access our Services and other services with which such advertising partners have networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.

2.When sharing with media partners

In order to provide our services, we contract with a number of media partners to provide us with high-quality content. In order to create better content, we may provide our media partners with statistical information that does not identify individual users, such as attribute information regarding the viewing of each piece of content and the number of views.

3.When sharing information with service providers

We may contract with service providers to provide and manage our services. The types of service providers we may contract with to handle information include. (i) for the provision of our Services; (ii) for the provision of information, features, or other services requested by users; (iii) for analysis; (iv) for marketing and advertising; (v) for customer service; (vi) for the provision of IT-related services (viii) for the provision of IT-related services.

We use Google’s analytics services, including Google Analytics for Firebase, to obtain analytical information about our services. In addition, we use the YouTube API for the provision of YouTube videos in our content. For more information about Google’s treatment of your information, please see Google’s privacy policy at https://www.google.com/policies/ For more information on how you can opt-out of Google Analytics processing of your information on our website, please visit https://tools.google.com/dlpage/gaoptout. Please visit .

4.With the consent of the user or at the user’s request

We may share your information with third parties if we have your consent or if you expressly request that we share your information with them.

5.When the handling of personal information is entrusted to an affiliated company

We may entrust the handling of personal information to our group companies in compliance with applicable laws and regulations.

6.When legally required

We will cooperate with judicial, governmental, or private organizations to enforce and comply with the law. We will, at our discretion

We may disclose information about you to law enforcement agencies, government authorities, or private parties as required or appropriate by law for the following reasons We may disclose information about you (i) to respond to claims or legal process (including subpoenas); (ii) to protect our property, rights, and safety and the property, rights, and safety of third parties or the general public; and (iii) to prevent activities that we believe are illegal, unethical, or actionable by law.

7.In relation to business succession, etc.

If we are involved in a merger, acquisition, due diligence for financing, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of services to another entity, user information may be shared as part of such transaction to the extent permitted by law or contract.

Use of Cookies, etc.

Cookies and pixel tags, etc.
We may use cookies, pixel tags, and other similar technologies. Cookies are small text files placed on a device’s browser to store preferences and facilitate and enhance the user experience. Pixel tags (also known as web beacons) are pieces of code embedded in our services that capture information about your use of our services. We may also include web beacons in our emails to understand whether a message has been opened, manipulated, or forwarded.

Our use of cookies and similar technologies fall into the following general categories. (i) necessary for the operation of our services; (ii) related to the performance of our services; (iii) related to the functionality of our services; and (iv) related to advertising.

Contact for Inquiries

For comments, questions, complaints, and other inquiries regarding the handling of user information, please contact the following
E-mail: info@ja-wellness.com

Established July 1, 2024